Ordering Information :

AOL Users -- Please Click Here for Important Order Information!

Credit Card and PayPal Payments:

Through our secure shopping cart you can use:

Credit Cards: Visa, Master Card, American Express & Discover Card.  You can also pay with PayPal.

Just click on the "Add to Cart" icon near the item you want. It will take you to your shopping cart with the item added. Then proceed from there to either continue shopping or to check out.

Your payment receipt from PayPal will come back in the name of Multicultural Arts and Recreational Times (Maureen Jones)

NOTE: Keep your credit card information safe! Never send your credit card information through email or through the mail. There is no secure way for you to send credit card information through email or snail mail...EVER!!! We do not process credit card payments through email or snail mail. So, to place orders with EveryDay Mehndi, please use our secure online payment service through our shopping cart.

Call in your order

You may also place your credit card orders by phone. 

Just call us at (412) 896-4817 with the list of items you need and your credit card and other pertinent information on hand.

Check or Money Orders:

Make checks or Money Orders payable to: Maureen Jones.

Mail to:

Maureen Jones
EveryDay Mehndi
1816 Converse Street
McKeesport, PA 15132

Please include with your order a list of the products, quantity and price. Please include any other identifying information such as product color. Also include your name and shipping address. Checks and money order payments will be shipped when they clear our bank.

Placing an Order using AOL:

If you are currently using America Online, you may have experienced some difficulties when attempting to place an order with EveryDay Mehndi. This is due to a problem with AOL, and not with our shopping cart.

If you have been unable to place an order, we recommend minimizing the AOL browser window, and connecting to our site using just Internet Explorer or Netscape by themselves. When AOL is minimized and the connection is made using a regular browser, it is likely your order will go through. If you are still having difficulties, we recommend that you contact AOL directly. They are aware of the problem (as it occurs with many different shopping carts on thousands of sites) but do not plan to fix it on a global basis, instead handing out a patch to individuals.

We are sorry about this inconvenience, and hope that AOL will include a bug fix in their next release.

Sincerely,

EveryDay Mehndi

Please note:

If you are an AOL user who is experiencing problems placing orders with us, you may always place your credit card order by phone by calling us at (412) 896-4817.

Shipping Information:

EveryDay Mehndi ships by United Parcel Service (UPS) and United States Postal System (USPS).  If you are placing an order, you may notice that shipping seems high for small items. This is due to the fees built into UPS and USPS shipping for your protection and convenience. There is a $1.15 surcharge for residential delivery, and a $2 fee for delivery confirmation (signature required) with UPS. UPS also has a 1 pound shipping minimum, so everything up to a pound will be the same price (about $6.96). USPS fees for Priority Mail with delivery confirmation and insurance begin at app. $6.80.   You may find it more cost-effective to add a few items to your order, as the shipping will stay the same up to 1 pound of merchandise, and will rise only slowly after that. 

UPS "Next Day Air" shipping refers to the time between when the package is accepted by UPS (the next business day) and the time it is delivered to the customer -- this is actually closer to 48 hours. If you need your package within 72 hours, please notify EveryDay Mehndi, and we will expedite our handling of the package. Otherwise, total time in transit will include both handling on EDM's end (putting your package together) and shipping via UPS or USPS.

Returns and Refunds:

We always strive to provide the highest quality products and customer service for our customers.  Our best customers are informed customers.   We are here to answer your product related questions so that you may make an informed purchase. You may call, write or email us with any questions prior to your purchase or after you have received your items purchased.

Return and Refund Policy:

EveryDay Mehndi will refund or replace any items you receive in error or items that have been damaged in transit.  If there is a problem with the item you receive because it is damaged or not the item you ordered, please contact us with 24 hours and let us know of the problem.  We make every effort to correct such problems and to satisfy our customers.  Because some of our products require that the purchaser "learn how" or "know how" to use them, we cannot provide refunds to customers who "cannot make them work."  There is a learning curve required to use many of our products.  We are always here to help you learn to use them; have provided an extensive FAQ; provide a forum and chat; and have recipes, instructions and autoresponders to help you to use products effectively.

Replacement of Items "Lost" or "Damaged in the Mail" Policy:

We make every effort to ship items in a way that protects your purchase and assures their safe arrival.  What is most important to us is that you get the items you ordered in safe condition so they are available to you for use.  However, if something unforeseen occurs and your item becomes damaged or lost in route to you, we make every effort to replace your item in the shortest possible timeframe.  In order for us to do this and for your protection, your items are shipped to within the U.S.  insured and requiring a signature.   

We will replace any items lost or damaged in the mail when such order has been shipped both with insurance and a signature is required with delivery.  Our standard handling charges typically cover insurance and signature fees on orders valued up to $200.00.  You may request additional insurance on orders valued above $200.00  

EveryDay Mehndi is not responsible for the replacement of any items lost or damaged during shipment when the shipping options requested by the customer do not allow for and/or include both insurance and require signatures upon delivery .   

EveryDay Mehndi is not responsible for replacement of any items lost that are indicated as having been delivered and a signature indicating delivery is on record with either UPS, USPS or other carrier involved . 

Customers wishing replacement of "lost in the mail" or "damaged in transit" items must fully cooperate in our efforts to recover the property and/or to obtain compensation for damages with USPS, UPS or other carrier involved.  Without your cooperation, items cannot be tracked or traced or verified as damaged.  The nature of such cooperation may include but is not limited to making the appropriate claims and inquiries of your post office, provide EveryDay Mehndi with a letter stipulating the items lost and/or damaged, return of damaged item and any other information required by the carrier and EveryDay Mehndi for recovery or compensation and insurance purposes.  

We package your order with the utmost care.  However, occasionally a package may be damaged in transit.  You must notify EveryDay Mehndi regarding any items you receive that have been damaged in transit within 24 hours of receipt of the order.  Timeframes and criteria for determining an item "lost" and/or "damaged" are not set by EveryDay Mehndi, but rather are consistent with those established by the specific carrier service or systems that deliver and insure your packages for us.  Your cooperation is greatly appreciated and needed so that we can remedy any problem swiftly and satisfactorily for you.

Copyright © 2001-2005... All documents, text, pictures, designs enclosed are the property of Maureen Jones, EveryDay Mehndi,(unless otherwise indicated and may not be copied or used for any purposes without the written permission of Maureen Jones or the artist or writer indicated. Henna artists are welcomed to use patterns and designs for their own work but must at all times give credit to the original creator of the work. Site design by sleeping baby productions